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This course is designed for Business Continuity professionals, corporate communication personnel, and others responsible for developing and implementing a crisis communication plan within their organizations.
أهداف الدورة
By the end of the course, participants will be able to:
- Understand the key principles of crisis communication and how they relate to Business Continuity and Crisis Management.
- Understand the roles and responsibilities of the crisis communication team and how to integrate it with the crisis management team.
- Learn the steps involved in identifying interested parties and formulating and delivering effective messages.
- Understand how to engage with traditional and social media during a crisis.
- Apply the skills and techniques required to develop crisis communication protocols and plans.
This course is based on the إرشادات الممارسات الجيدة لـ BCI الإصدار 7.0 and reflects current global thinking from ISO 22301 و ISO 22361.
The course highlights the pivotal role of timely, clear, and coordinated communication in minimizing impact and maintaining stakeholder confidence. It also addresses common barriers that can hinder effective communication during high-pressure situations and equips participants with practical strategies to overcome these challenges.
By the end of the course, attendees will have a solid foundation in crisis communication principles and the practical tools needed to communicate with confidence and clarity when it matters most.
اعتماد الدورات
سيحصل جميع الطلاب على شهادة رسمية Certificate of Attendance from the Business Continuity Institute (BCI). إن إتمام هذا الدورة يمنح المشاركين الحق في 16 نقطة معتمدة في مجال التدريب المهني/التدريب على المهارات.
رسوم الدورة
تتضمن رسوم الدورة التعليمية رسوم ملكية BCI بالإضافة إلى المواد التعليمية.
يستخدم BCI بيانات من البنك الدولي لكي يحدد هيكل أسعاره. تعتمد رسوم الدورة التدريبية على مكان الإقامة أو تسجيل الشركة.
يرجى الاتصال بنا للحصول على تفاصيل الأسعار.
