Course Description
This intensive one-day course is tailored for professionals who are responsible for managing or leading the development, implementation, and maintenance of cross-organizational programs such as business continuity, operational resilience, or risk management. Participants will learn to effectively engage with stakeholders (both internal and external) and leverage essential soft skills like communication, collaboration, and emotional intelligence to ensure the success of their programs.
اعتماد الدورات
All students will receive an official certificate of attendance directly from the Business Continuity Institute (BCI). Completion of this course entitles delegates to 8 CPE credits.
Who should be interested in this course?
هذا الدورة مثالية للأفراد المكلفين بتنفيذ مبادرات المرونة التنظيمية. وهي مفيدة بشكل خاص للذين يحتاجون إلى التعاون مع أصحاب المصلحة المتنوعين واستخدام المهارات اللفظية غير المكتسبة للوصول إلى أهدافهم ضمن برنامج المرونة.
أهداف الدورة
تهدف دورة التدريب هذه إلى تزويد المشاركين بالقدرة على:
تعلم تقنيات إدارة مشاركة أصحاب المصلحة.
Apply soft skills effectively in various professional interactions.
فهم وتطبيق أساليب القيادة المختلفة في السياقات المناسبة.
Maintain motivation and momentum within their teams and projects.
Network and share best practices with peers.
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كيفية إنشاء خطة لإدارة الأزمات
A timely and precise response to any critical event is essential to minimize impact, which necessitates a crisis management plan. A successful crisis management plan can prevent delays, missed tasks and assignments, and slow crisis response times. Even if a crisis isn’t digital in nature, a digital-first strategy is the best way to approach developing a crisis management plan. For example, if the organization has only one physical campus, an on-premises solution could prove a pitfall if the operations center were to become inaccessible.
