Course Description
This intensive one-day course is tailored for professionals who are responsible for managing or leading the development, implementation, and maintenance of cross-organizational programs such as business continuity, operational resilience, or risk management. Participants will learn to effectively engage with stakeholders (both internal and external) and leverage essential soft skills like communication, collaboration, and emotional intelligence to ensure the success of their programs.
Course Accreditation
All students will receive an official certificate of attendance directly from the Business Continuity Institute (BCI). Completion of this course entitles delegates to 8 CPE credits.
Who should be interested in this course?
This course is ideal for individuals tasked with driving organizational resilience initiatives. It is particularly beneficial for those who need to collaborate with diverse stakeholders and utilize soft skills to achieve their objectives within the resilience program.
Course Objectives
The objectives of this training course are to provide attendees with the ability to:
Master techniques for managing stakeholder engagement.
Apply soft skills effectively in various professional interactions.
Understand and utilize different leadership styles in appropriate contexts.
Maintain motivation and momentum within their teams and projects.
Network and share best practices with peers.
 |
How to build a crisis management plan
A timely and precise response to any critical event is essential to minimize impact, which necessitates a crisis management plan. A successful crisis management plan can prevent delays, missed tasks and assignments, and slow crisis response times. Even if a crisis isn’t digital in nature, a digital-first strategy is the best way to approach developing a crisis management plan. For example, if the organization has only one physical campus, an on-premises solution could prove a pitfall if the operations center were to become inaccessible.
