BCI Certified Training
As a Licensed Training partner we offer the full range of the Business Continuity Institute (BCI) certification and specialism courses.
This four-day course offers a comprehensive understanding of the methods, techniques and approaches to develop, implement and maintain an effective BCM program, in accordance with the Good Practice Guidelines. This certified examination course is aimed at those professionals wishing to achieve an internationally recognized qualification in Business Continuity through the Certificate of the BCI Examination (CBCI).
The CBCI Certification Course is suitable for professionals who are at the beginning their resilience journey, as well as experienced practitioners seeking to formalize their business continuity knowledge.
- The course focuses on the 6 core concepts of the business continuity lifecycle and prepares the delegate to take the CBCI exam.
- Understand the Principles of Business Continuity Management Systems (BCMS)
- Establish and Implement a Robust BCMS
- Master Core Business Continuity Practices
- Adapt to Evolving Terminologies and Practices
This two-day course explores the 2 techniques used for analyzing the Business Continuity requirements of an organization: the Business Impact Analysis (BIA) and Risk Assessment (RA). The outcome of the BIA and RA as an input to the strategy design stage of the BCMS. This course is using real life case studies and practical exercises.
The course is aimed at professionals that have a foundational understanding of Business Continuity and Risk Management and those who require an in-depth and practical understanding of how to conduct a BIA and RA at all levels of an organization.
- Build confidence in conducting and leading a BIA
- Develop a clear understanding of organisational priorities and dependencies
- Strengthen your ability to gather and interpret critical information
- Lay the groundwork for effective, tailored continuity solutions
This one-day course is designed to provide an introduction to the essential components of operational resilience and to equip participants with knowledge and skills that can be applied in their own organization.
This course is relevant to professionals across all sectors who are focused on improving resilience.
- Definitions of operational resilience.
- Explanation of the pillars of resilience and the factors necessary to implement.
- Embed operational resilience into the an organization’s culture.
This two-day course aims to provide an understanding of how to design, facilitate and report on exercises for crisis, emergency and business continuity management programs. This course comes complete with course slides and student workbook that contains exercises to be completed throughout the course and other complementary resources.
Business continuity and resilience professionals who are responsible for developing and delivering exercises. This course is also suitable for those professionals in related disciplines who need to learn how to effectively exercise plans.
- Build confidence in designing and facilitating exercises.
- Understand how to validate plans and strengthen organisational readiness.
- Develop engaging, realistic scenarios that add real value.
- Gain a structured approach to evaluation and continuous improvement.
This two-day course provides comprehensive guidance on developing and implementing an effective incident response structure and crisis management capability. Participants learn how to establish coordinated incident response arrangements and build the broader organizational capability required to prepare for, manage, and recover from a crisis.
BC, Crisis Management and Resilience Professionals responsible for developing or supporting incident response and crisis management frameworks.
- Build confidence in managing incidents and leading crisis response
- Understand how different disciplines connect across resilience and continuity
- Develop a structured, practical approach to crisis management
- Strengthen your organisation’s readiness to respond and recover
In this two-day course participants will understand what truly defines a crisis and how it differs from everyday incidents, while exploring the critical role communication plays in business continuity and crisis management. This course will show you how effective crisis communication shapes outcomes, supports decision-making under pressure, and sits at the very heart of successful crisis management.
Business continuity and resilience professionals, corporate communications specialists, and anyone responsible for managing communication during a crisis.
- Build confidence in communicating during complex, fast-moving events.
- Understand how to structure and lead effective crisis communications.
- Develop clear, credible messages for stakeholders, media and employees.
- Strengthen your organisation’s ability to respond and recover.
Building resilience into supply chains requires more than awareness – it requires collaboration, structure and strategic alignment. This two-day course supports you in strengthening supply chain resilience at a deeper level, helping you embed it into organizational practices, partnerships and decision-making.
Business continuity and resilience professionals working with operations and procurement teams, particularly those involved in supplier management, contracting and the delivery of resilience programs.
- Strengthen collaboration between resilience, operations and procurement teams.
- Build confidence in embedding resilience into supplier relationships and agreements.
- Understand how to operationalise supply chain resilience within programmes and projects.
- Encourage a more proactive, value-driven approach to resilience across the organisation.
This 1-day course is tailored for professionals responsible for managing or leading the development, implementation, and maintenance of cross-organizational programs. Participants will learn to effectively engage with stakeholders (both internal and external) and leverage essential soft skills like communication, collaboration, and emotional intelligence to ensure the success of their programs.
This course is ideal for individuals tasked with driving organizational resilience initiatives. It is particularly beneficial for those who need to collaborate with diverse stakeholders and utilize soft skills to achieve their objectives within the resilience program.
- Master techniques for managing stakeholder engagement.
- Understand and utilize different leadership styles in appropriate contexts.
- Maintain motivation and momentum within their teams and projects
This one-day course provides a practical introduction to Business Continuity (BC). It is ideal for newcomers and professionals whose roles include BC responsibilities and who want to develop a clear understanding of its key principles and practices.
This course is designed as a first step for newcomers to the subject of business continuity, those wanting to start a career in business continuity, and for those for whom business continuity may be a part of their role or responsibilities who need to have a good understanding of the subject.
- This course provides attendees with the basic knowledge and understanding of the building blocks required for developing and maintaining a robust Business Continuity Management program.
- It provides a comprehensive overview of the discipline. The course covers the six stages of the BCM Lifecycle.
