Who Should Attend?
This course is designed for organizational leaders who are responsible for and professionals who are part of the business continuity, resilience, risk management, incident response, and crisis management teams.
The course is suitable for anyone who requires an in-depth and practical understanding of how to establish and maintain effective incident response and crisis management capabilities within an organization.
Course Objectives
By the end of this course, participants will be able to:
- Understand the key principles, strategies, and techniques of effective incident response and crisis management.
- Build and implement a crisis management capability using an established best-practice framework.
- Understand the relationship between problem management, incident management, business continuity, and crisis management.
- Apply practical tools and techniques to prepare, implement, and maintain a crisis management plan.
- Understand the different response teams within an organization and their respective roles and responsibilities.
- Develop a structured approach to managing incidents and crises effectively.
- Support the development of organizational preparedness and response capabilities.
The course is based on the BCI Good Practice Guidelines (GPG) 7.0 Edition and reflects current global thinking and relevant principles from ISO 22301 and ISO 22361.
Course Accreditation
All participants who complete the course will receive an official Certificate of Attendance from the Business Continuity Institute (BCI).
Successful completion of the course also provides delegates with 16 CPE/CPD credits.
Course Fees
Course fees include the applicable BCI royalty fees and learning materials.
BCI course pricing is determined using data from the World Bank and may vary depending on the participant’s country of residence or the company’s country of registration.
Please contact us for current course fees and pricing details.
